![]() ![]() Suh, fam? Today we’re diving deep with some of the most lit terms from 2017. Recently, we’ve been scoping plenty of sketches and songs that are trying to yeet in this kind of slang left and right, often to great comedic effect. But those who keep their profiles low and their service levels high are those who will be sought out time and again by their clients and others that they'll undoubtedly refer to you.Slang squad! It’s time for some tea, fam - we’re going all out on another roll-call, and this time we’re focusing on the dankness that is Millennial slang. Those businesspeople who take center stage for themselves and their products may appear to outshine the low-key people in business. They want their home or office to smell fresh and look as close to brand new as possible with little or no hassle, and they want it done economically-hence the value of the old saying "under-promise and over-deliver." That's another low-key approach to business.īy making your clients and their needs the star in your communications with them, they'll sense the level of importance you put on serving them well. If you're a carpet cleaner, your clients don't just need clean carpets. If they're comfortable with you-because you show sincere interest in their needs-the "sale" becomes little more than outlining the details of the care required and setting up a beginning date and time. ![]() Their sense of security and confidence in you is primary. ![]() The actual product becomes secondary to their feelings. Your services might be right up their alley, but what they really need is to be relieved of guilt or to feel a sense of security that getting outside help is in the best interests of that loved one. It could be that your client contacted your business because they thought they needed a caretaker for a loved one. By remaining low key and asking questions about their needs, you could very well determine that product "X+" would be so much better for them and make them happier clients in the long run. If all you do is talk with them about "X" and try to sell them that product, you could be doing them a disservice. However, you're the professional on the subject of your product line. In many cases, clients will contact you seeking "X" because they think that's what will take care of their needs. And when they relax, they'll tell you more about why they want what they want, and that's what you really need to know. When you get them talking about themselves or their needs, they'll relax. You control your meetings with clients by being professional and sincerely interested in their needs, by putting them at ease and by asking a lot of questions. The fun part of learning how to professionally meet and present products to people is that you still remain in control-but not in a way that generates fear. They'll try to get away from you as quickly as possible and seek out someone who can be of service to them, rather than someone who's trying to control them. Little alarms will go off in their heads telling them they don't want to be sold anything. If they hear that coming from you, they'll quickly raise defensive barriers. Many consumers have the stereotypical perception of people who sell products as being fast talkers. None of this requires aggressiveness of any sort. ![]()
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